Terms & Conditions

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Company name: Anthony & Julia Londen
Address: Bizetstraat 18, Dongen
Email: info@anthonyjulialonden.com**

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Terms & Conditions

Anthony & Julia Londen

These Terms & Conditions apply to all purchases and use of the website operated by Anthony & Julia Londen, located at Bizetstraat 18, Dongen.

By placing an order on our website, you agree to be bound by these Terms & Conditions.

1. Applicability

These Terms & Conditions apply to all offers, orders, agreements, and deliveries made by Anthony & Julia Londen via our website.

By placing an order, the customer confirms acceptance of these Terms & Conditions.

We reserve the right to update or modify these Terms at any time. The version published on the website at the time of purchase shall apply.

2. Product Information

We make every effort to ensure that product descriptions, images, pricing, and other information on our website are accurate and up to date.

However:

  • Minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

  • Typographical errors or obvious mistakes may occur.

  • We reserve the right to correct errors and cancel orders affected by clear pricing or description mistakes.

Product images are for illustrative purposes only and may differ slightly from the actual product.

3. Orders & Payment

Orders are processed only after full payment has been successfully received.

Available payment methods may vary depending on your country or region. Customers are responsible for selecting and verifying the availability of payment options applicable to their location.

We reserve the right to:

  • Refuse or cancel suspicious or fraudulent orders

  • Cancel orders in cases of pricing errors

  • Request additional verification if necessary

If an order is canceled after payment, the paid amount will be refunded.

4. Processing & Delivery

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

Estimated delivery time is 3–7 business days, depending on the destination country.

Fulfillment Model

Anthony & Julia Londen operates as a dropshipping business. Orders are shipped directly from our international supplier or fulfillment partner.

Delivery times are estimates and may vary due to:

  • Customs procedures

  • Carrier delays

  • High seasonal demand

  • Force majeure events

We are not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Cancellations

For information regarding returns and cancellations, please refer to our separate Return & Refund Policy.

Cancellation requests can only be accommodated within a limited time after placing the order. Once processing has started, cancellation may no longer be possible.

6. Liability

Anthony & Julia Londen is not liable for:

  • Delays caused by third-party carriers

  • Customs delays or import duties

  • Incorrect shipping details provided by the customer

  • Loss or damage after delivery confirmation by the carrier

If tracking information confirms successful delivery to the address provided by the customer, the order will be considered fulfilled.

Customers are responsible for ensuring their shipping information is accurate at the time of purchase.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Branding

  • Product descriptions

  • Graphics and layout

is the intellectual property of Anthony & Julia Londen and may not be copied, reproduced, distributed, or used without prior written permission.

Unauthorized use may result in legal action.

8. Complaints Procedure

If you have a complaint, you may submit it in writing via:

info@anthony&julialonden.com

Please include your order number and a detailed description of the issue.

We aim to respond within 5 business days.

If a dispute cannot be resolved amicably, you may be entitled to use alternative dispute resolution mechanisms in accordance with applicable consumer laws.

9. Governing Law

These Terms & Conditions are governed by the laws of the Netherlands.

Any disputes arising from or relating to these Terms shall be submitted to the competent court in the Netherlands, unless mandatory consumer protection laws provide otherwise.